Privacy Policy
Last Updated: January 2026
Carling Properties ("we," "us," "our") operates carlingproperties.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Data: When you voluntarily submit forms on our Website, we may collect your name, email address, and other contact details.
- Technical Data: We automatically collect your IP address, browser type, operating system, and device information.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and track your interactions with our site.
- Usage Data: We collect information about how you navigate and interact with our Website, including pages visited, time spent, and clicks.
How We Use Information
We use the information we collect for the following purposes:
- To conduct analytics and understand user behaviour on our Website
- To track affiliate commissions and verify referrals to partner casinos
- To improve and optimise our Website's functionality and content
- To respond to your enquiries and provide customer support
- To comply with legal obligations and prevent fraud
- To send marketing communications (with your consent where required)
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track user behaviour and site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals and affiliate conversions with partner casinos.
- Marketing Cookies: Used for targeted advertising and retargeting campaigns.
Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices of these external websites. We strongly recommend reviewing the privacy policies of any third-party sites before providing your personal information. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under UK GDPR and UK data protection law, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: Request limitation of how your data is used.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to processing of your personal data for marketing or profiling.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at the email address below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:
- Contact information is retained for 2 years after last interaction (or until you request deletion)
- Analytics and usage data is retained for up to 12 months
- Affiliate tracking data is retained for the duration of our affiliate relationship plus 1 year
- Legal and compliance records are retained as required by applicable regulations
Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact us:
Email: [email protected]
We will respond to data subject requests within 30 days of receipt, in accordance with UK GDPR requirements.